Control-M Client Installation

The Control-M client installation option enables you to install additional Control-M clients on different computers throughout your organization. Additional clients enable multiple users in your organization to access Control-M.

Verify that your operating system meets all requirements, as described in Control-M Client System Requirements.

To install the Control-M client on a Windows computer, see Installing Control-M Client.

To deploy and install Control-M clients, BMC recommends using Client Distribution. However, If you installed the Control-M client manually, you cannot use Client Distribution. If you want to use this feature, you must uninstall the Control-M client and then reinstall using the Client Distribution URL.

Control-M Client System Requirements

The following table lists the prerequisite requirements for the Control-M client on Windows. These values represent the minimum requirement for an entry level deployment. For a full list of requirements, see the Control-M 9.0.21 Release Notes.

The specific resource requirements vary based on the number of jobs that are loaded in the viewpoints, and the frequency of job executions.

Resource

Requirement

Operating system

  • Windows 8.1
  • Windows 10
  • Windows Server 2008 R2
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019

Compatible processors

x86_64

Display

16-bit (65536) colors or higher

Memory

4 GB

NOTE: BMC recommends 16 GB for high volume.

Diskspace

12 GB

Related software

  • Google Chrome (version 78 or later) or Microsoft Edge (version 80 or later)

  • Microsoft .Net Framework 4.7.2

Installing Control-M Client

This procedure describes how to install the Control-M client on Windows. If you want to install multiple instances of the Control-M client on several computers using the same configuration, use the automatic installation, as described in this procedure.

Before You Begin

Begin

  1. Log in to the computer using a user ID that has Administrator permissions.

  2. Copy the installation files from the temporary directory that you created in Obtaining Control-M installation files, to the home directory.

  3. From a command prompt window, enter <source_path>\Setup.bat.

  4. Do one of the following:

    • Interactive install: Select the Control-M client option and continue with the on-screen instructions until the installation is complete.

    • Automatic install: Create a parameter file and then run the automatic install in a non-interactive mode, as follows:

      1. Select the Control-M client option and continue with the on-screen instructions until the Summary window.

      2. Click Generate and select the location to create the XML parameter file.

      3. Click Yes to quit the installation.

        A confirmation message appears.

      4. Click Yes.

      5. Copy the automatic installation parameters file to a network location that is accessible to all computers where you want to perform an automatic installation.

      6. Log in using a user ID that has Administrator permissions on the current computer.

      7. Ensure that the installation DVD is still in the DVD drive, and run the installation script, as follows:

        <source_path>\Setup_files\components\clientem\setup.bat -silent <xml_path>\<filename.xml>

        If you want to encrypt a password in the installation, run the following command:

        <source_path>\Setup_files\components\clientem\setup.bat -encrypt <password>

        The installation log can be found at the following location:

        <installFolder>\BMCINSTALL\log\BMC_Control-M_client_<date-time>.log

Control-M Client Uninstall

The following procedures describe how to uninstall individual instances of Control-M client computers:

Uninstalling Control-M Client from Windows

This procedure describes how to uninstall the Control-M client from Windows.

Begin

  1. From the Start menu, select Control Panel.

  2. Double-click Programs and Features.

  3. Select Control-M 9.0.21.000, and click Uninstall.

  4. Click OK to continue.

    Control-M is successfully removed from your computer. If you performed a downgrade, Control-M components are up and running.

Performing an Automatic Control-M Client Uninstall on Windows

This procedure describes how to uninstall Control-M client from Windows via an automatic uninstall.

Begin

  1. Log in to the computer using a user ID that has Administrator permissions.

  2. Navigate to the following directory:

    <em_InstallFolder>\BMCINSTALL\uninstall\DRNFT.9.0.21.000

  3. Type the following command:

    Uninstall.exe -silent

    Control-M is successfully removed from your computer.